Get in touch
If you have a question about the site, your membership, a letter you have written, or the information we hold about you, you can email Loubie directly.
This inbox is read by Loubie, usually within a few days. It is not monitored overnight or at weekends.
Before you send anything, think about whose device you are on. If someone might read your emails, use a different address or a trusted friend’s phone.
If you need help now, do not email
- Call 999 if you or your children are in immediate danger. If you cannot speak, listen and press 55.
- Free 24-hour National Domestic Abuse Helpline: 0808 2000 247
- More emergency support and safety guidance
This is not a crisis line, a counselling service or a safeguarding service, and emails are not answered around the clock.