Support

Finding the right help

You do not have to do this alone. Here are trusted starting points, safety basics, and reminders for mothers, friends, and anyone trying to help.

National Domestic Abuse Helpline

Free, confidential, 24 hours

0808 2000 247

Run by Refuge, this helpline is there for anyone experiencing domestic abuse. They can offer emotional support, safety planning, and help you find a refuge place if you need one. Calls may show in your phone history. If it is unsafe to call, you can also use their live chat.

Safety planning basics

A safety plan is just a set of ideas you prepare in advance, so your brain has a path to follow in a frightening moment. You do not have to share it with anyone.

  • Know your exits. Which doors, windows, or stairways are quickest? Practice leaving if you can.
  • Keep your phone charged. Save 999 and the Helpline under a safe name if needed.
  • Pack a small bag. Include ID, money, bank cards, keys, medicines, and a change of clothes for you and the children. Hide it somewhere safe, or keep it with a trusted person.
  • Teach children safely. If age-appropriate, agree a simple word or signal that means “call for help.”
Looking after yourself

You are dealing with something huge. Your nervous system is working overtime. Self-care is not indulgent here; it is survival.

  • Drink water and eat something regularly, even if you are not hungry.
  • Sleep when you can, even if that means napping during the day.
  • Ground yourself with one slow breath, one familiar smell, or one gentle touch.
  • Connect with one person you trust, even briefly.
  • Be gentle with your own reactions. Nothing you are feeling is wrong.
If you are worried about someone else

Friends and family often feel helpless. You do not need to rescue them. Your steady, non-judgmental presence is already powerful.

  • Believe them. The biggest gift you can give is “I believe you.”
  • Avoid “why don’t you just leave?” Leaving is often the most dangerous moment. They know their risks better than anyone.
  • Offer specific help. “Can I keep a bag for you?” or “Shall I check in at the same time each day?”
  • Respect their decisions. They are the expert on their own safety.